Q: We know we are spending way too much on Wireless, but we don't know what to do. How should we get started?

We start off every project by optimizing your wireless invoices first. This gives your organization two things: 1) an understanding of your usage and spend, and 2) MONEY back in your pocket. Before you do anything, please call us first and we'll optimize your invoices. We will not charge you unless we prove that we can save you money.


Q: As the Director of IT, one of my responsibilities is to oversee our Wireless Program. However, I've hired several people to assist me, yet I still can't get a grasp on it. Why is managing Wireless so difficult? What am I doing wrong?

Unlike computers and even your desk phones, your wireless spend depends on the end-users' behavior. And unlike any other vendors, the wireless carriers make you "predict" what your usage is per month. (You have to buy a set number of minutes. If you go over, then the carriers charge you $0.25 to $0.50 per minute.) Without the proper set of tools, it is difficult to predict the end-users' behavior, and therefore difficult to predict which plans are right for you. OneCall provides you with the tools that you need to monitor and predict your usage, helping you choose the correct plans and features, and saving you thousands of dollars every month. Onecall also provides resources to handle the dynamic negotiations required in the changing world of Wireless. OneCall has spent years in developing tools that help you manage your wireless program effectively and inexpensively.


Q: After you've optimized our invoices, what can we do to ensure our wireless spends don't get out of hand again?

Our Reconciliation service reviews your monthly invoices and match them against your latest changes/adds/terminations/etc. We will notify you if we see any areas of potential savings. If there are any invoice errors, we'll contact your carriers directly. This gives you a peace of mind that your wireless spending remains under control and a real communization asset for your organization.


Q: What is this going to cost?

One of the great things about OneCall is that all costs are defined up front prior to you spending one dime. In fact, our process is to save you money. There is no cost for our Maximizer if we cannot save you money!


* Optimization is a % of Annual Savings found.

* Asset Management, OneCall Help desk, Custom Reporting and other management services are billed monthly on a per device basis with generous volume discounts available.

* Custom Consulting and Special Management Engagements are priced during the response for proposal stage.


Does it make sense to see all the expense savings and future productivity enhancements prior to reviewing the cost side of the equation? We make this guarantee to each client - we will save you much more in time, staff, and real expense dollars than the cost of our services. Plus your key resources will be focused on your organization�s goals not whose cell phone is working.


Q: Can you explain more on "Annual Savings"? That sounds open to interpretation.

Each month your wireless carrier(s) dynamically charge you for services and features that change constantly. At the same time, your wireless communication needs are evolving. We identify significant areas that need to be adjusted (part of our 30 Point Analysis Program) and report them to you. These monthly adjustments, averaged from the previous three months of invoices, are then annualized and form the "Annual Savings".


Q: Talking about Carriers, is this one of those "carrier swap" deals where we end up spending a lot of time switch to another carrier?

We do not recommend or require you to change carriers to realize the savings. OneCall's ability to analyze your existing carriers invoices in a very granular way enables us to achieve the greatest amount of savings possible.


Q: Is there a way to get an estimate of the potential savings for my organization?

Absolutely! For a quick ESTIMATE , go to our website and try our Mobile Management Calculator. By an entering some basic variables of your organizations Wireless asset base, the Calculator will provide you with an estimated savings. Let's call this the 20,000 ft view.


Need to get a more detailed estimate? Call one of our Strategic Account Managers and provide us with one month's wireless invoices. We will perform a high-level analysis and provide you a proposal with our best estimate of your savings and our costs.


Want the full picture? Meet with our Strategic Account Managers and work jointly toward the ultimate solution. This in-depth executive consultation allows us to propose the best possible TOTAL Solution to meet your specific needs.


The BEST overall solution and greatest value will result from you leveraging our Expertise.