Success Story - Construction Firm
In 2005, the telecom director of a service firm in the commercial explosives industry, David*, hired a large telecom expense management (TEM) company to manage their wireless devices. David and his team had been tracking all the mobile devices on an Excel spreadsheet. Tracking 1200+ phones with a spreadsheet proved to be cumbersome. This TEM agreed that its product would eliminate the spreadsheet and provide them with the much-needed management reports. However, a year later, having spent over $100,000 and putting a full-time person in charge, the TEM company did not deliver.
David fired this TEM and turned to OneCall for a solution. OneCall had just completed the design of its Mobile Asset Database, and was in the process of raising capital to build it. David offered to pay for the database development, in exchange of discounted licensing fees. In April 2007, we delivered the database. The database was exactly what David needed.
In the process of gathering their mobile asset data, we found that their mobile spending had been increasing dramatically. We did some preliminary review and learned that we could save them thousands of dollars. We brought our findings to David, and he immediately agreed to hire for us to optimize the invoices and implement the changes with the carriers. We ran their invoices through the OneCall Maximizer, our optimization software, and uncovered over $200,000/yr in savings, or 33% of their spending!
David was impressed and now confident that we truly understood mobile management, unlike the TEM they hired previously. Recently, they have merge with a larger firm, and David's responsibilities have grown, where he is in charge of overseeing all international telecom assets. He has since turned to us to assist him in this endeavor. We will be meeting him and his management team to discuss how we can help them moving forward.